This warranty is applicable to the original purchaser of a new tire manufactured by PRINX Chengshan (Shandong) Tire Company Ltd. The eligible tires must be used on the vehicle for which they were originally installed, following the vehicle manufacturer's or PRINX recommendations.
Should any tire covered by this warranty become unusable due to a workmanship or material-related condition during its usable original tread life (more than 1.6 mm remaining tread), PRINX will issue a credit note under the following conditions:
The purchaser is responsible for the cost of mounting, balancing, and any other charges associated with tire replacement.
For any warranty-related enquiries or assistance, please reach out directly to your supplier. They will guide you through the process, ensuring a seamless experience and addressing any concerns you may have.
PRINX will review the claim and either issue a credit note or request the tire for physical inspection. If a physical inspection is necessary, transportation costs will be covered by PRINX.
Failure to look after tires appropriately
Inappropriate use through
Other